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Jobs at AutoAnything

Lead Systems Engineer

Location: San Diego, CA

Department: IT

Type: Full Time

Min. Experience: Manager/Supervisor

Engineering Manager, IT Operations

Why is IT Operations important at AutoAnything?

Our IT Operations team builds and maintains the foundation that enables the business to function. Enabling the business units to process information, service our customers, analyze data, market our products effectively and enabling our engineering teams to efficiently build quality software solutions is at the core of our company. We believe that empowering team members with the tools to do their jobs is a key value that IT Operations provides.  We believe that serving our internal customers ultimately benefits our external customers.

About Us

  • Our teams build the infrastructure and software that powers all aspects of AutoAnything—the leading retailer of specialty automotive accessories and aftermarket parts.
  • We build our infrastructure using a collection of Microsoft, VMWare, and HP technologies; we try to use the best tool for the job.
  • We strive for full automation of our infrastructure deployments and delivery.

Our Values

  • We listen intently, absorb, and participate actively in discussions.
  • We have the courage to say what we think.
  • We believe in shaping good judgment in individuals instead of imposing rules across the team; principles over policies.
  • We have a desire to learn more about our customers, to become experts in our industry, and to leverage technology in ways that set us apart from our competition.
  • We challenge the status quo when warranted.
  • We are selfless and do what’s best for our team and our teammates.
  • We operate with integrity and honor our commitments.
  • We make an impact by focusing on consistency and results.

Our Principles

  • Our highest priority is to satisfy the customer through early and continuous delivery of valuable functionality.
  • Functionality can only be realized by the customer when it is delivered to them by sound systems.
  • Nonfunctional requirements are as important as desired functionality to the user’s outcome.
  • Infrastructure is code, and should be developed and managed as such.
  • Welcome changing requirements, even when they are late.
  • Deliver working functionality frequently, from a couple of weeks to a couple of days.
  • Business people, operations, and developers must work together daily.
  • Build products around motivated individuals. Give them the environment and support they need, and trust them to get the job done.
  • The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
  • Working solutions successfully delivered by sound systems is the primary measure of progress.
  • Continuous attention to technical excellence and good design enhances agility.
  • Simplicity–the art of maximizing the amount of work not done–is essential.
  • The best architectures, requirements, and designs emerge from self-organizing teams.
  • At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.

About You

Our engineering managers are an essential part of AutoAnything’s teams and exist to provide guidance and eliminate obstacles for their teams and teammates. That might include: helping someone see the bigger picture to more efficiently solve problems; or supporting professional growth opportunities. Our leaders are not taskmasters, nor do they have the responsibility to tell their engineers how to make an impact. Our leaders help motivate their teams by reinforcing our values and principles and by helping shape good judgment.

  • You respect and share our values.
  • You are resourceful and can help relieve even the most challenging obstacles to make your teammates succeed. You want to be helpful.
  • You love helping people achieve their goals; personal and professional.
  • You have a high emotional intelligence, have a knack for recognizing your own and other teammates’ emotions, and can use that information to help you shape good judgment in your teams and teammates.
  • You love working with teams of smart and driven people who are excited to solve challenging problems.
  • You can talk about complex systems and have ideas on how to most efficiently build quality, performant, and easily supportable solutions.
  • You believe in sufficient documentation around the systems.
  • You exhibit dogged determination to get to the root of problems.
  • You care about best-practices and evangelizing them with the team.
  • You like to research and propose new techniques and methodologies to improve quality and efficiency of our software.
  • You can clearly convey your thoughts, enjoy presenting what you’ve done, and can cater your message to audiences both technical and non-technical.

Relevant Experience

  • You've designed and delivered enterprise-class infrastructure solutions that incorporate on-premise and cloud-based components with appropriate security considerations.
  • You’ve helped individuals succeed by recognizing and providing opportunities for professional growth for two or more years.
  • You have a solid understanding of the fundamentals of networking and the full-stack OSI model.
  • You have successfully analyzed and developed solutions to complex server, workstation, operating system, and application requirements.
  • You have planned, configured, troubleshot, and maintained Active Directory including schema changes, processes, GPOs and general administration.
  • You have worked with PowerShell and have the ability to understand and design or modify existing scripts to meet local needs.
  • You have introduced or maintained the workflows and technological issues associated with various department/company business processes.
  • You have supported and assisted in the creation of company systems and security policies and procedures.
  • You have assisted in the planning, configuring, troubleshooting, and end-user support of the company’s workstations, laptops and mobile devices.
  • You have experience using Microsoft Visio and Project to organize and document your work.
  • You have familiarity or experience with ITIL fundamentals and compliance requirements for PCI.
  • You’ve been directly responsible for the administrative aspects of having at least two direct reports for two or more years.
  • You’ve worked with Azure.
  • You’ve worked with Avaya or Genesys contact center solutions.
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